“Employees are facing innumerable challenges, offering them a moment to give voice to their challenges and triumphs feels like the right thing to do”

No matter how closely you work with your staff, there are some things that aren’t openly discussed. Regularly conducting well designed employee surveys is an effective way to bring these aspects to light and hear directly from staff about their experience.

When conducted properly, employee surveys can collect the combined perceptions of staff in a way that transcends the anecdotal overheard chatter. Surveys also provide a benchmark against which a business can measure progress.

STAFF SURVEYS:

What’s the Purpose?

  • To provide non-anecdotal data on employee satisfaction and engagement at your organization

  • To identify the organization’s strengths and weaknesses as an employer in the eyes of employees

  • To provide information to the organization to show management compliance with policies

  • To maintain anonymity in order to obtain as honest responses as possible

  • To provide a benchmark for future improvements

Prioritizing surveys pays off for all involved.

WHY OUR SURVEY METHODOLOGY SERVES YOUR NEEDS

Absolutely confidential

Not only can staff have confidence that their ratings and comments on a survey questionnaire will not be revealed to anyone; they can also know the survey data will be analyzed without bias – something external experts can provide.

Reflects the opinions of ALL the staff

Participants should not self-select based on the intensity of their interest. Self-selection tends to skew results, usually toward the negative. We work with management to ensure that all eligible employees complete the questionnaire. We set a target of not less than 90% participation and usually get 100%.

Measures engagement as well as satisfaction

Engaged employees (as opposed to those who are merely satisfied) are more likely to give their best each day, are committed to the co-op’s goals and values, and are motivated to contribute to organizational success.

Surveys taken online

Our custom-designed survey program makes taking the survey easy and efficient for your staff. Each employee is assigned a key code, which allows us to identify which key codes are still unused, without knowing the identity of the employee. The HR staff can then follow up with those key code-holders to remind them to take the survey. Surveys can be taken from any computer or mobile device.

Follow-up one-to-one interviews with randomly selected employees

to provide insight into the meaning of the survey results. We find these follow-up interviews to be essential in interpreting the scores. The questions we ask are based on the survey results, so they vary from one survey to another.

Uses standard deviation as a tool

to see where employees strongly differ, or not, on any given question. This is an essential aid in interpreting survey results, particularly on questions concerning discrimination or harassment.

Sorts responses by work groups

Survey data can pinpoint areas that need management attention.

Reports back to the staff

In addition to the comprehensive data and reporting provided to the organization’s leadership we’ll include a report written to the staff summarizing the results and themes of the survey.

Staff Survey Experts

We offer a variety of survey options.

Contact us for more information and to find the right survey to meet your needs.

Contact us to Learn More

Testimonials

They can leverage the experience of co-ops over decades and across the country, which gives them a knowledge base we can't match at our local level.

Survey response of current client

Read more about the impact of Staff Surveys in the Columinate Library

Staff Surveys Provide Valuable Feedback, Pandemic or Not

By |March 1st, 2022|

No matter how closely you work with your staff, there are some things that aren’t openly discussed. Regularly conducting employee surveys brings these issues — and satisfactions — to light. Taking the pulse of the co-op is perhaps more important than ever and prioritizing surveys pays off for all involved.

Employee surveys drive workplace improvements

By |August 10th, 2016|

As the competitive environment continues to heat up around us, there is increased competition for employees as well as food dollars. By creating a continuously improving workplace environment where all voices are heard and [...]

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