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General Manager Development Program: Building a Partnership at Detroit People’s Food Co-op
The job of a food co-op general manager (GM) is one of the more unique and challenging roles in the grocery industry. GMs manage their staff, report to a board of directors of many bosses speaking as one, and are responsible for a wide variety of functional areas within their business. At any given moment a GM must be knowledgeable about margin strategy, marketing, HR compliance, or fixing a coffee brewer. A GM likely makes dozens of decisions a day and needs context and subject matter knowledge to inform each one. They’re at once operating a for-profit business and stewarding a community asset. In short, it’s a lot.
Nurturing and Cultivating Retail Leadership with GM Development
In the ever-evolving landscape of retail grocery, effective leadership is paramount. Effective leadership doesn't just happen—it must be nurtured and cultivated, equipping emerging talent with the right tools, training, mentoring, and support. Cooperatives as well as other independent grocery stores face unique challenges in a post-covid world, and new challenges emerge frequently. Retailers must remain courageous and steadfast in making the necessary changes to prepare, build, and sustain a strong future.
Andre Chavez Brings a Long Career in Grocery Operations
As the cooperative grocery industry continues to grow, many stores are looking at hybrid models: a mixture of natural foods and conventional grocery. New Columinate consultant Andre Chavez has so much operational experience in both natural and conventional grocery that he could be considered a hybrid unto himself.
Scot Destasio Leaves Lasting Impact During IGM Engagement at The Old Creamery Co-op
During times of transition, Columinate's interim General Managers (IGMs) have helped co-ops stabilize and implement lasting change. IGM and Columinate consultant Scot Destasio had a transformative impact at the Old Creamery Cooperative, located in a traditional "Hilltown" in Western Massachusetts.
Return on Investment of Columinate’s Management on Contract Services
When co-ops enter a time of transition, they can turn to Columinate's group of experts available for contract management services. These folks step in as Interim General Managers (IGMs) to work fast and smart, implementing lasting change for their clients. Ranging from a few months to a few years, IGM engagements are meant to bridge a co-op from Point A to Point B.
Nurturing Inclusion and Diversity on Staff
The Takoma Park Silver Spring Co-op (TPSS) in Takoma Park, Maryland is a cooperative that is known for its diversity and inclusion among staff and customers. Currently, 48 employees from 20 countries work at the food co-op. Creating an atmosphere of welcome and exchange is something that they continually work on.
Caring and Connection: Examples from history show the heart of cooperatives
The feeling of safety and belonging are also common needs and aspirations. It is why solidarity is a core cooperative value. A cooperative is an autonomous association of persons united voluntarily to meet their common economic, social, and/or cultural needs and/or aspirations through a jointly-owned and democratically-controlled enterprise. —International Cooperative Alliance Statement of the Cooperative Identity
Just Launched!
The NEW Compensation Database Includes:
GM plus department, and manager roles
trans and non-binary people
and can report BIPOC equity issues and progress
Manager Compensation Examination: Gender Equity Gaps Persist
Three years ago, I presented a webinar with data showing that female food co-op general managers (GMs) were paid significantly less than male GMs. Since then, Columinate has rolled out a new version of the database I drew on for my data, with the ability to collect more detailed and nuanced information. Along with updated data and charts, with help from Mike Houston we have testimonials from co-op managers on the high value of what is shared through the Columinate Compensation Database.
Diversity, Equity, and Inclusion: DEI Teams Can Set a Foundation for Success
Columinate Intercultural Facilitator Darin Short has worked with a range of diversity, equity, and inclusion (DEI) committees, task forces, and teams across many sectors. Darin recently led a workshop, “Why Some Diversity Teams Succeed While Others Do Not” at the Thought Leadership conference in Elkhart, Indiana, in May. “No matter what setting you’re in, DEI is an emotional topic,” says Short. “We need to create safe spaces where people can express their emotions and can say exactly what they need to say with respect for the collective goal.”
Why Are Female General Managers Paid Less Than Men?
Our examination of the compensation database revealed that grocery co-op General Managers who identify as female are paid significantly less than their male counterparts. Here's what the data says.
General Manager Development Program: Building a Partnership at Detroit People’s Food Co-op
The job of a food co-op general manager (GM) is one of the more unique and challenging roles in the grocery industry. GMs manage their staff, report to a board of directors of many bosses speaking as one, and are responsible for a wide variety of functional areas within their business. At any given moment a GM must be knowledgeable about margin strategy, marketing, HR compliance, or fixing a coffee brewer. A GM likely makes dozens of decisions a day and needs context and subject matter knowledge to inform each one. They’re at once operating a for-profit business and stewarding a community asset. In short, it’s a lot.
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Manager Compensation Examination: Gender Equity Gaps Persist
Three years ago, I presented a webinar with data showing that female food co-op general managers (GMs) were paid significantly less than male GMs. Since then, Columinate has rolled out a new version of the database I drew on for my data, with the ability to collect more detailed and nuanced information. Along with updated data and charts, with help from Mike Houston we have testimonials from co-op managers on the high value of what is shared through the Columinate Compensation Database.
Caring and Connection: Examples from history show the heart of cooperatives
The feeling of safety and belonging are also common needs and aspirations. It is why solidarity is a core cooperative value. A cooperative is an autonomous association of persons united voluntarily to meet their common economic, social, and/or cultural needs and/or aspirations through a jointly-owned and democratically-controlled enterprise. —International Cooperative Alliance Statement of the Cooperative Identity
A Long Road of Cooperation: Revisiting Vernon Oakes
I enjoyed interviewing Vernon Oakes and asked him a few questions about his remarkable career. Vernon, tell us a few things to help Columinate readers know you better: people and places that are most important to you. My parents, Odell Oakes Sr. and Florrie Smith Oakes, met while serving in the US Army during World War II and married in New York City, where I was born. We later moved to Bluefield, West Virginia. I attended public schools, and due to a speech impediment, I was put in a “special ed” class in the 4th, 5th, and 6th grades. Words and reading didn't come naturally to me, and reading still isn’t my favorite thing. But math made sense and would later help me to make sense of life and the business pursuits I had. School was tough due to the added factor of racism and integration in 1955, when I was entering the 3rd grade.
General Manager Development Program: Building a Partnership at Detroit People’s Food Co-op
The job of a food co-op general manager (GM) is one of the more unique and challenging roles in the grocery industry. GMs manage their staff, report to a board of directors of many bosses speaking as one, and are responsible for a wide variety of functional areas within their business. At any given moment a GM must be knowledgeable about margin strategy, marketing, HR compliance, or fixing a coffee brewer. A GM likely makes dozens of decisions a day and needs context and subject matter knowledge to inform each one. They’re at once operating a for-profit business and stewarding a community asset. In short, it’s a lot.
Nurturing and Cultivating Retail Leadership with GM Development
In the ever-evolving landscape of retail grocery, effective leadership is paramount. Effective leadership doesn't just happen—it must be nurtured and cultivated, equipping emerging talent with the right tools, training, mentoring, and support. Cooperatives as well as other independent grocery stores face unique challenges in a post-covid world, and new challenges emerge frequently. Retailers must remain courageous and steadfast in making the necessary changes to prepare, build, and sustain a strong future.
Meet Molly Phipps: Putting Her Passions to Work
Molly Phipps, welcomed to the Columinate consultant team in 2023, has centered her career around three key passions: food, people, and the natural environment. As a result, this warm and analytical cooperator’s resume exhibits an eye-catching variety of job titles, including evaluation and research associate, farmer’s market manager, board member, and lab manager. The breadth of Phipps’ experience and her leadership in planning/evaluating strategy are sure to generate a positive impact for co-ops in the grocery industry as well as for resident-owned communities in manufactured home parks.
A Healthy Deli, Part 2: Evaluating the food service department
Tomlin’s on-site evaluation of the deli department and the existing conditions helps to set a baseline for what is working and what systems need to be adjusted or created. Her experience both in kitchens and as a general manager (GM) herself gives her the ability to translate what she sees to what the GM needs to learn to see. “It can be small things that tell you big things. Is silverware stocked? If not, that means the deli (staff) hasn’t come out to refresh the salad bar in a while,” Tomlin explains.